Have you already used the application?
Are you linked to an account?
Your name and first name has been declared by your account manager. If they are unknow to the software, check with your manager S'ils sont inconnus du logiciel, vérifier auprès de lui.
Yoi can create an account where you can add users. You can use the Demo button for discovering the application.
Beware. Your evaluations will be suppressed at the end of the transaction.